Information We Collect:
You do not have to register to visit or use our website. However, when you access our website, certain information may be automatically collected, such as your IP address, browser type, operating system, and the pages you visit. This automatically collected information does not identify you personally.
When you contact us with a comment, question or complaint through email, telephone, the “contact us” form on our website, you may be asked for information that identifies you, such as your name, email address, along with additional information we need to promptly answer your question or your comment.
If you contact us to report quality issues or side effects (such as adverse drug reactions or adverse events) related to your use of our products, you may be asked for additional information to allow us to better understand the nature and circumstances of the issue. We may disclose the information you provide to us to Health Canada and equivalent regulatory authorities as required by law.
Cookies and Tracking Technologies:
Our website may contain links to trustworthy third-party websites for your convenience or reference. However, please be aware that we have no control over the content or privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit to understand how they collect, use, and protect your personal information.
Use of Personal Information:
We use the personal information you provide to us for the purposes of providing and improving our services, responding to your inquiries, and communicating with you. We do not sell or disclose your personal information to third parties without your consent, except as explained below or as required or permitted by law.
Sharing of Personal Information:
In certain circumstances, we may share your personal information with third parties. This includes service providers who assist us in hosting the website and providing other services on our behalf. These service providers are only given access to the information they need to perform their designated functions and are not authorized to use or disclose personal information for their own purposes.
We may also disclose your personal information in response to a search warrant, legal inquiry, or order, or to comply with applicable laws and regulations.
We have implemented appropriate security measures to protect your information from unauthorized access, alteration, or disclosure. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
Last updated on July 17, 2023.
We will be happy to assist you and address any concerns you may have.